Privacy Policy & Communication Terms
Effective Date: April 2026
Business Name: Performance Spray Foam of West Texas
Website: https://performancesprayfoamofwesttexas.com/
1. Introduction
At Performance Spray Foam of West Texas, we specialize in high-performance insulation solutions designed to improve energy efficiency, comfort, and long-term building performance.
Along with delivering quality work, we are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our website, request services, or communicate with our team.
By using our website or submitting your information, you agree to the practices outlined below.
2. Communication & Service Interaction
When you contact or work with us, you may receive communication related to:
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Estimates and scheduling
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Project updates and installation timelines
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Customer service follow-ups
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Post-project feedback or review requests
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Service-related notifications
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Limited promotions related to insulation services
Communication methods may include:
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SMS / MMS (text messaging)
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Email
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Phone calls
Message frequency depends on your project and level of interaction.
Standard carrier and data rates may apply.
3. Consent & Opt-Out Options
You provide consent when you:
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Submit a contact or estimate form
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Request information about services
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Contact us directly
You can opt out at any time:
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Text Messages: Reply STOP
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Help: Reply HELP
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Direct Contact: Request removal from all communications
Opting out of one communication type does not automatically cancel project-related communications unless requested.
4. Information We Collect
A. Information You Provide
We may collect:
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Name, phone number, and email
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Property or job site address
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Details about your insulation project
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Photos or documents related to your building
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Messages, feedback, or inquiries
B. Automatically Collected Data
When you visit our website, we may collect:
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IP address and general location
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Device and browser type
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Pages visited and interaction behavior
C. Project & Property Data
Due to the nature of insulation services, we may also collect:
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Building structure details
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Insulation requirements and measurements
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Environmental factors (temperature, moisture, airflow)
This helps us design accurate and effective insulation solutions.
5. Cookies, Tracking & Analytics
We may use tools such as:
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Google Analytics
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Advertising platforms (Google Ads, Meta)
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Call tracking systems
These tools help us understand website traffic, measure performance, and improve customer experience.
You can manage cookies through your browser settings.
6. How We Use Your Information
We use collected information to:
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Provide estimates and perform insulation services
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Communicate project updates and scheduling
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Improve service quality and customer experience
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Analyze website performance and engagement
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Support marketing and advertising efforts
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Maintain operational security
We do not sell personal information.
7. Text Messaging Privacy
If you opt into messaging:
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You may receive updates, reminders, or follow-ups
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Message frequency varies
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You can opt out anytime
Important:
Your mobile information is never sold or shared for marketing purposes.
We only share necessary data with service providers that help deliver communication or when required by law.
8. Sharing of Information
We may share information only when necessary:
Service Providers
We may work with trusted partners for:
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Website hosting
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Analytics and tracking
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Communication systems
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Marketing tools
These providers are required to protect your information.
Legal Requirements
We may disclose information if necessary to:
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Comply with laws or regulations
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Protect our business and customers
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Prevent fraud or misuse
Business Transfers
If ownership changes (sale, merger, etc.), information may be transferred as part of that process.
9. Data Security
We take reasonable steps to protect your information, including:
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Secure systems and monitoring
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Access controls
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Routine updates and security practices
However, no system is completely secure.
We recommend avoiding sending sensitive data through unsecured channels.
10. Third-Party Links
Our website may contain links to third-party platforms.
We are not responsible for their privacy practices or data handling.
11. Data Retention
We retain information only as long as necessary to:
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Complete projects and services
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Maintain business records
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Comply with legal obligations
When no longer needed, data is securely deleted or anonymized.
12. Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Request corrections
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Request deletion
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Opt out of certain communications